Bud 2009 Frequently Asked Questions

Can I resell Bud?

Yes, see the Bud Software Affiliate Program details.

What does a Bud license cost?

See the Buy page for single and multiple license discounts as well as how to purchase a license. Licenses are sold per pc.

Do you have a Cross Grade or educational discount from other software?

No, our prices are already a fraction of that of our competitors. We do provide discount if you purchase multiple licenses.

What are the benefits of a Bud license?

Licensing your copy of Bud has the following benefits:

• The license version does not expire. You get FREE minor updates of the program for one year after purchase.
• You get FREE major updates of the program for 90 days after purchase.
• You get discount on updates.
• Your financial support helps us to improve the product and add new products.

Where can I purchase a Bud license?

You can purchase Bud licenses through any of the authorized resellers (2CheckOut, SWReg or Shareit) from the Bud Buy Page

Where can I contact you for support?

You can contact us through our helpdesk (preferred method) or the support form
Please note: We provide priority support for Licensed Users and only on the latest release.

Why do you only support by email?

Many duplicated questions are asked and providing telephonic support by knowledgeable people is expensive. Less than 1% of our users require telephonic support and it would be unfair to increase our prices to cover the cost of telephonic support and therefore penalize the majority of users that never phone in. There are various other software vendors that provide telephonic support (at a higher license cost) if a user cannot live without telephonic support.

Why do you only support the latest edition?

The latest version contains improvements and bug fixes. Previous versions would not have the latest improvements.

Why did I not receive my Activation Code yet?

Contact us if you did not receive an activation code within 24 hours after payment. A delay could mean that the e-mail address you provided was invalid or that our email messages to you are being blocked by your spam filters.